When an unusual event occurs at a property, the client should be notified of it right away. The incident report is filed by Service providers and this report is available for clients to view as soon as the report is submitted. Incident reports are important for recording the details and images of that event.
Select Jobs on the left navigation bar
Select the jobs with the status of completed or started.
Click on the Report Incident button.
Enter all required information for your incident report
You can drag an image or browse your computer for an image. Adding an image is optional.Click submit and your incident report would be submitted.
That's it!
As always, please contact us with questions any time. We're happy to help.